Privacy Policy

KaduguDabba ("we", "our", "us") values your privacy and is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use the KaduguDabba mobile application, website, and related services (collectively, the "Services").

By using KaduguDabba, you agree to the practices described in this Privacy Policy.

1 Information We Collect

1.1 Personal Information

We may collect the following personal information:

  • Full Name
  • Mobile Number
  • Email Address
  • FSSAI Certificate
  • Delivery Address
  • Login credentials (OTP-based authentication)

1.2 Order & Transaction Information

  • Food items ordered
  • Order history
  • Payment status and transaction IDs
  • Delivery preferences

1.3 Location Information

  • Delivery location provided by the user
  • Approximate location for service availability (if enabled)

1.4 Device & Technical Information

  • Device type, OS version
  • App usage data
  • IP address
  • Log files and crash reports

2 How We Use Your Information

We use the collected information to:

3 Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

All third parties are obligated to protect your information.

4 Payments & Transactions

KaduguDabba does not store your complete transaction details. All payments are processed securely through authorized third-party payment gateways. We only store transaction references for record and support purposes.

5 Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6 Data Retention

We retain your personal data only for as long as necessary to:

Users may request deletion of their account and personal data, subject to legal requirements.

7 User Rights

You have the right to:

Requests can be made through the app or by contacting our support team.

8 Children's Privacy

KaduguDabba services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

9 Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the app or website. Continued use of the Services after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

KaduguDabba Support

By using KaduguDabba, you acknowledge that you have read and understood this Privacy Policy.